Apex Auto Glass and Tinting does way more than just windshield replacement. Additionally, we offer a full glass replacement service (including sunroof), automotive window tinting, residential and commercial window tinting. However, the core of our business focuses more on the glass side. We have been in the glass business for over 22 years! There are many things we can attribute to be the cause of our success: quality service, hiring/training expert installers, and hard work. However, the thing that gives us the edge in this industry is our ability to create a professional glass experience! What does this mean? Well, through each step of the process we go above and beyond to create an experience that will serve our customers better than any of our competitors.
Our Process
Usually, the process starts at our phones, which is why we have our customer service representatives (CSR) complete weekly phone training sessions. This way we can serve our customers in the most professional way possible. After getting more information about the repair we will be able to give you a quote and offer you the choice of taking it in the shop or using our free mobile service. With our mobile service, our experts will come to repair your vehicle wherever it is, and during the time that best fits your schedule. Our chip repairs can usually be completed within 20-30min, and a full replacement can be completed from between 45 to 90min depending on the vehicle.
If your vehicle requires a replacement, we will make sure that you get the most quality and cost-effective service possible. In addition to doing the actual replacement, our installers will go on to vacuum the vehicle to ensure there is no remaining mess. After every job, we go a step further and make sure to leave our customers with a large can of our branded glass cleaner to keep your windshield looking clean for months to come! All our work is guaranteed on the workmanship, meaning that on the unlikely chance that there is a problem with installation, we will completely take care of the issue without any additional cost to the customer.
Final Thoughts
A final thing to consider is that with many new vehicles, an ADAS calibration is required after a replacement. For many glass shops this means that they would do the replacement and then have you take your car to the dealership to do the calibrations. We are one of the few shops that have the technology to have your calibration either done in shop with your replacement or even have a mobile calibration done depending on the vehicle.
Apex Auto Glass and Tinting is your one stop shop for glass replacement, with an easy and professional experience. We have carefully thought out each step of our process to provide the absolute best service to all our customers in the central coast.
